Support & refunds

We’re a small team and we read every message. Email support@goodnightfables.com and we’ll get back to you, usually within a day or two.

If a book didn’t turn out right

If a page looks off, open the book and use the “Fix this page” option to have our illustrator redraw it. If a whole book fails to generate, you’re not charged. The story allowance or book credit is restored to your account automatically.

Refunds

If you’re not happy with a purchase, email us within 14 days and we’ll sort it out, typically a refund or a replacement book. You can cancel a subscription anytime from your account; you keep access until the end of the period you’ve already paid for.

Managing your subscription

Go to Account → Manage subscription to update your card, change plan, or cancel. À-la-carte book credits never expire.

Deleting your data

You can delete individual books anytime. To delete your whole account and everything in it, email us from your account address and we’ll take care of it.

Thanks for trusting GoodnightFables with your family’s bedtime. 🌙